CUSTOMER SERVICE

Good Morning

Yesterday I placed the christmas orders for the items that my clients wanted for Christmas with one of my suppliers. And I must say the lady on the other end was very pleasant and helpful. Superb customer service. What I noticed during and after the phone call was how pleasant the experience was and how it seemed to set the tone for the rest of my day. It was a good day!

So what should you take from this? Well basically try to start off every day as pleasant as possible. No matter what you feel like or what has all ready happen, start the day off on a good note. You set the tone for how you want your day to go. You choose the type of day you are going to have.

It’s all about the attitude.

Master Jonathan Field

Cobourg Tae Kwon Do

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